You set it, forget it, and just like that—while you’re getting ready to leave town—your email starts sending out messages like: Hello! I’m currently away from the office until [date]. For urgent issues, please reach out to [coworker’s name and email].” Seems harmless, right? Maybe even helpful.

In today’s remote-friendly, app-driven world, many clients ask us: “If 3CX comes with a softphone for desktops and mobile, do I really need to buy physical desk phones anymore?”. It’s a fair question—and the short answer is: not always, but often yes.

If the only time you’re connecting with your IT provider is during contract renewals, you’re missing a big opportunity. Technology isn’t something you set up once and then forget about. It’s always changing—and so are the risks tied to it.

It’s an early, uneventful morning in June. A large portion of your workforce is unplugged, enjoying some well-earned time off. The rest are scattered—logging in from their living rooms, corner cafés, or relying on unstable hotel networks.

Believe it or not, one of the biggest threats to your cybersecurity could be coming from inside your business — and it’s not just about weak passwords or clicking suspicious links. The real danger? Employees using tools your IT team hasn’t approved or even heard of.