You’ve likely heard the phrase, “You get what you pay for,” and it couldn’t be more true when it comes to IT services. At first glance, signing up with a lower-cost managed IT provider might seem like a smart financial move — reduced fees, basic tech support, and maybe even a few security features included. But when you look beneath the surface, these so-called savings often come with hidden expenses, overlooked gaps in service, and minimal protection

If your business is still running Windows 10, it's time to face the reality: the countdown has begun. On October 14, 2025, Microsoft will officially end support for Windows 10, meaning no more security patches, bug fixes, or technical assistance. But here’s what business owners must grasp: delaying an upgrade isn’t just about putting it off until later.

You set it, forget it, and just like that—while you’re getting ready to leave town—your email starts sending out messages like: Hello! I’m currently away from the office until [date]. For urgent issues, please reach out to [coworker’s name and email].” Seems harmless, right? Maybe even helpful.

In today’s remote-friendly, app-driven world, many clients ask us: “If 3CX comes with a softphone for desktops and mobile, do I really need to buy physical desk phones anymore?”. It’s a fair question—and the short answer is: not always, but often yes.

If the only time you’re connecting with your IT provider is during contract renewals, you’re missing a big opportunity. Technology isn’t something you set up once and then forget about. It’s always changing—and so are the risks tied to it.